• Country-Specific VAT Configuration

  The Country-Specific VAT feature allows you to define different VAT percentages for specific countries when syncing orders from Etsy to Shopify. Important Note: The Etsy API does not include VAT details in Etsy orders. Because of this limitation, the app allows merchants to manually configure VAT percentages so that the correct VAT is applied in Etsy Orders and synced to Shopify.Few readers

• How do I fetch my Etsy orders manually and sync them to Shopify?

  If your orders are not fetched into our app due to technical issues, or if the orders are from before the installation of our app, you can manually import your Etsy orders into the system and send them to Shopify. Let's learn how you can do that: Go to the " Orders" section in our app. You will see the "Fetch Order" button there. ![](https://storagFew readers

• Syncing Etsy Order Cancellations & Refunds to Shopify

  When a buyer cancels or refunds an order on Etsy, the app can automatically sync that change to the matching Shopify order — keeping your records accurate without manual intervention. This article explains how the cancellation and refund settings work, what happens in each scenario, and how to configure them. Note: This feature syncs changes in one direction only from Etsy → Shopify. It does not push Shopify changes back to Etsy. Before You Start Two conditions must be met for canFew readers

• Syncing Etsy orders to Shopify.

  There are a few criteria to sync your Etsy order to Shopify: When you upload your products from Shopify to Etsy or import your products from Etsy to Shopify using our application, those products will be linked with the same product details. This way, your Etsy orders will be synced to Shopify through the linked Etsy and Shopify products. The primary factor for Order Sync is the product SKUs. If you have not uploaded products using our application and have products available in both ShopifSome readers

• How do I distinguish the orders from Etsy and Shopify when importing Etsy orders to my Shopify store?

  When importing orders from Etsy into the Shopify store, the system sends those orders as regular orders made on Shopify. In some cases, it may be unclear whether the order was from Shopify itself or synced from Etsy. However, there is no need to worry; we have you covered. Our system has specific settings that will add descriptive information to the order before sending it to Shopify. Go to the Settings page of our app: ![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/fFew readers

• How do I sync my Tax and VAT information from Etsy orders?

  If you are confused about how to sync your tax information from the sale you make on Etsy, it's just a matter of one click. Please follow the steps below, and your Tax & VAT information will be synced to Shopify. Go to the **Settings **section of our app. Proceed to the Order & Inventory section. Scroll down to locate the Sync Tax/VAT from Etsy order to Shopify and enable the Tax/VSome readers

• How to set up Shipping VAT for Etsy orders synced to Shopify

  Set the VAT rate applied to shipping on Etsy orders synced to Shopify: reuse product VAT rates, set one flat rate, or add country-specific shipping VAT.Few readers

• Etsy Order Shipping details are not synced with Shopify | Etsy Limitation

  As of now, this issue affects sellers who integrated our application after October 21, 2024 and are located in Australia, Bulgaria, Canada, France, Germany, Greece, Italy, Lithuania, the Netherlands, Portugal, Spain, Türkiye, Ukraine, and the United States. The impact and data available through Etsy may vary by country, as Etsy uses different shipping partners and integrations in different regions. Sellers outside of these countries, as well as sellers who connected the application before OcPopular