Question 1

How to setup dimensions in Shopify?

Accepted Answer

|| If you plan to use the calculated shipping profile for Etsy, you must provide the dimensions for your Shopify product while uploading products from Shopify to Etsy.

If you are wondering how to do that, do not worry; we have covered for you. Please follow the steps below:

Go to settings from your Shopify admin and find "Metafields and metaobjects."

Click on " Products" and then " Add definition".

Click on Add definition button:

Create the definition for " width", " height", and " length", respectively.

Also, " Select type" as "Dimensions".
Namespace should be " custom.width "
Please take a reference from the screenshot below:

Once created it will be seen as below:

Just like width now create definitions for "height" and "length"

||| Note:

Question 2

How to Resolve Calculated Shipping Error Remarks?

Accepted Answer

||| Are you getting the following calculated Shipping error remarks while trying to upload your Shopify products to Etsy?

|| You are getting this error because you are using calculated shipping for Etsy Products, but the products you are trying to upload from "Shopify" to "Etsy" do not have the "Weight" or "Dimensions" in their products.

Important Tip:

If you want to avoid this hassle and prefer fixed shipping, please refer to the documentation below to create a "Fixed Shipping" profile for your Etsy products.

Creating a Fixed Shipping Profile

By doing this, you will not have to provide the "Weight" and "Dimensions" for your Shopify products, and the issue will be resolved.

But if you want to continue with the "Calculated Shipping" Profile. Please follow the below steps to resolve this issue:

You must add the " Weight" and " Dimensions" to your Shopify Products. Please refer to the documentation below:

Setting up weight and dimensions in Shopify Products.

|| Please note: After you have added the weight and dimensions to your Shopify products, it will take a few minutes to synchronize those chan

Question 3

How to upload your Individual Shopify products to Etsy?

Accepted Answer

Follow the steps below to upload individual products from various Shopify collections to your Etsy store:

Go to the "Shopify Products" section in Etsy Integration DPL:

Proceed to the "Not Uploaded" section and choose the products you wish to upload. (You have the option to search for products by SKU and title.)

Here are two options for uploading the products individually:

Upload Single Product: To upload the products individually, please click on the "Upload to Etsy" button, as illustrated in the screenshot below:

Upload by Selecting Multiple Products: If you want to import multiple products simultaneously, you have the option to select the products you intend to upload and then proceed by clicking on the "Upload Products to Etsy" button, as illustrated in the screenshot below:

Search your Shopify product's respective Etsy category:

Select the Et

Question 4

Etsy Order Shipping details are not synced with Shopify | Etsy Limitation

Accepted Answer

|| As of now, this issue affects sellers who integrated our application after October 21, 2024 and are located in Australia, Bulgaria, Canada, France, Germany, Greece, Italy, Lithuania, the Netherlands, Portugal, Spain, Türkiye, Ukraine, and the United States.

The impact and data available through Etsy may vary by country, as Etsy uses different shipping partners and integrations in different regions. Sellers outside of these countries, as well as sellers who connected the application before October 21, 2024, are not affected by this issue.

Due to a change in Etsy policies, all apps are not able to sync your Etsy order Shipping details to Shopify. For further information regarding the recent update, please refer to the following link:

How to Use a Third-Party Provider to Ship Your Order?

Please note: If you integrated our application before October 21, 2024, these services will continue to function as usual, with shipping data being automatically imported and exported.

||| Important Note: Since our app helps you to manage inventory between Shopify and Etsy, we request you to disable the inventory adjust settings when fulfilled in any other third-party application. ||| If you do not disable the inventory sync setting in third-party applications like (ShipStation , Shippo), the inventory will be deducted twice: once through our applicat

Question 5

How to upload your Shopify Collections to Etsy?

Accepted Answer

Here's a step-by-step guide to help you through the process

Go to the "Shopify Products" section:

Click the "Upload by collection" button, which will show you all the collections available:

Direct to the "Not Uploaded" section of the collections to display all collections that have not been uploaded to Etsy yet:

Choose the Shopify collections that you want to upload to Etsy. Then click the " Upload collection to Etsy". (Please note that only the active collection from Shopify is imported into the system.)

Search your Shopify product's respective Etsy category.

Select the Etsy Shipping profile you want to use in these products on Etsy.

If you want to enable sync settings based on the profile from Shopify to Etsy, click the Configure button in the application.

Question 6

How to Create and Use a Fixed Shipping Profile on Etsy?

Accepted Answer

|| If you want to offer flat-rate shipping for your Etsy listings, you can easily create a Fixed Shipping Profile on Etsy and use it during product uploads via our application.

Follow the steps below to set it up:

Step 1: Create a Fixed Shipping Profile in Etsy

Log in to your Etsy store.
From the top-right corner, go to the Shop Manager:

In the left-hand menu, click on Settings.

Under Settings, choose Shipping Settings.

If You Don’t Have a Shipping Profile Yet:Click the "Create Profile" button.

Etsy will default to a calculated shipping option. To change this:

Click on “Shipping Prices”.
Select “I’ll enter fixed prices manually.”

Fill in the Required Details.
At the bottom, name your shipping profile (e.g., Free Shipping USA or **Flat Ra

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