Shipping Dimensions or Weight Exceeded

This error appears when a product's weight or package dimensions are larger than what the selected calculated-shipping carrier allows.

Error Key: CalculatedShippingExceedDimensionOrWeight

How Calculated Shipping Works

Calculated shipping uses your declared package weight and dimensions to generate a real-time shipping quote at checkout. Because the quote comes from a carrier, the package must fall within that carrier's size and weight limits. If it doesn't, the carrier cannot generate a rate and Etsy rejects the listing.

Important: Etsy's calculated shipping is currently only available to sellers using USPS or Canada Post. If you use a different carrier, you must use flat-rate shipping instead.

Carrier Size and Weight Limits

• USPS: Maximum combined length + girth of 108 inches. Maximum weight is 70 lbs.
• UPS / FedEx Ground (flat-rate only on Etsy): Maximum combined length + girth of 165 inches.

Dimensional (DIM) weight may also apply: carriers calculate DIM weight as (Length × Width × Height) ÷ 166 (for USPS Priority Mail in pounds). If the DIM weight exceeds the actual scale weight, the DIM weight is used as the billable weight.

Why This Happens

• The product's declared weight or dimensions genuinely exceed the carrier's maximum
• A unit mismatch — for example, grams entered where kilograms were expected, or centimetres where inches were required
• The package dimensions were entered as the outer box size instead of the item-when-packed size

Note: Etsy asks for the item size when packed — this means the item plus any wrapping or padding (bubble wrap, tissue paper), but not including the outer shipping box.

How to Fix It

1. Review the product's weight and all three dimensions (length, width, height) for obvious errors such as unit mismatches or over-large values.
2. Correct any wrong values. Remember to enter dimensions as the item + packing materials, not the full outer box.
3. If the item genuinely exceeds carrier limits (e.g., large furniture), switch the product to a flat-rate shipping profile instead of calculated shipping.
4. Retry the upload.

Updated on: 30/06/2026