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# Why are my image backgrounds changed to black on Etsy?


### ⚠️ Transparent Image Issue on Etsy

According to Etsy's image listing requirements, your shop images must be in one of the following file formats: **.jpg, .gif, or .png**. These are the **only supported file types**.

However, **Etsy does not support**:

* **Animated .gif files**
    
* **Transparent .png files**

If you upload an image with a transparent background, **Etsy will display the transparent areas as black**.
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#### 🧾 Example:

1. Here’s a product listed on Shopify that originally had a **transparent background**:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_1z0v3qv.png)
2. After uploading the same image to Etsy:


![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_udgu8m.png)
3. As you can see, the transparent parts of the image turned **black**. This happens because Etsy doesn't support transparency in images.

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To avoid this, make sure to use images **without transparency**. You can learn more about Etsy’s image requirements in this [article](https://etsyintegration-dpl.crisp.help/en/article/what-are-the-image-requirements-for-etsy-listings-q9p0wm/?bust=1744376039171).