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# Invalid Shipping Dimensions or Weight

This error appears when the weight or dimensions required for calculated shipping are missing, zero, or contain an invalid value.

**Error Key:** `CalculatedShippingInvalidDimensionOrWeight`

## How Calculated Shipping Works

Calculated shipping generates a real-time shipping quote at checkout based on your declared package weight and dimensions. Every field must contain a valid, positive number — if any value is blank, zero, or non-numeric, Etsy cannot compute a rate and rejects the listing.

**Important:** Calculated shipping on Etsy is currently available only to sellers using **USPS** or **Canada Post**.

## Why This Happens

* One or more dimension fields (length, width, height) or the weight field is left blank
* A field contains zero, a negative number, or non-numeric text
* The weight or dimensions were not entered in the units the shipping profile expects (e.g., the profile expects pounds but kilograms were entered)
* The item was assigned a calculated-shipping profile but the product record has no physical size data

## How to Fix It

1. Open the product in the **Etsy Integration – DPL** app and locate the shipping/dimensions fields.
2. Enter a valid, positive value for:
* **Weight** (must be greater than zero)
* **Length**, **Width**, and **Height** (all three are required)
3. Confirm the **units** match what the shipping profile expects (inches/pounds or centimetres/kilograms depending on your region).
4. Use the **item size when packed** — item plus packing materials, but not the outer shipping box.
5. Retry the upload.

**Tip:** If you do not know exact dimensions, measure the item wrapped in its typical packing material (bubble wrap, tissue paper) before placing it in the box.