> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://etsyintegration-dpl.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Country-Specific VAT Configuration

|| The **Country-Specific VAT** feature allows you to define different VAT percentages for specific countries when syncing orders from **Etsy to Shopify**.

||| Important Note: The Etsy API does not include VAT details in Etsy orders. Because of this limitation, the app allows merchants to manually configure VAT percentages so that the correct VAT is applied in Etsy Orders and synced to Shopify.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_yz878z.png)
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### __Where to Configure VAT Settings?__

1. Go to **Settings** in the app:
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_1fcfhaq.png)
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2. Open the **Orders** section:
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_1w1fhfj.png)
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3. Scroll down to **Sync Tax/VAT from Etsy Order to Shopify** settings section** and l**ocate **VAT Sync Settings:**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_inlxgg.png)
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### __How Country-Specific VAT Works?__

1. **While syncing your Etsy Order to Shopify:**

* The app checks the **buyer’s country** from which the order was placed. If a **country-specific VAT percentage** is configured, that VAT is applied and that VAT is then synced with the Etsy order to Shopify.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_8tbmjk.png =623xauto)
* **Result:** If an order is placed from the **UK** and the VAT is set to **19%**, the app will apply **19% VAT** to the Etsy order and sync it to Shopify.

###### __Adding Multiple Countries:__

* You can configure VAT percentages for **multiple countries. **VAT will be applied automatically based on the **buyer’s country.**
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_s1k9op.png)
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2. **If Country Specific VAT percentage is not setup:**

* Then at first our app will check if the Default VAT percentage is setup in our applicaiton. If default VAT is setup, then our will take that VAT percentage and sync with Etsy order to Shopify.
![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_w0ibra.png)
* If default VAT is also not setup, then when Etsy Order is sync to the Shopify, that order will include any VAT percentage.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/6/a/a/f6aa55678ad1e800/image_1icanb2.png)
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### __Summary__
* Etsy does not provide VAT details via API.
* VAT must be configured manually in the app.
* Country-specific VAT rules take priority.
* Multiple countries are supported.
* Removing all country rules reverts to the default VAT.
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### __FAQs__

###### 1. Why do I need to configure VAT manually for Etsy orders?
Etsy does **not include VAT details in its API**.
Because of this limitation, the app allows you to **manually set VAT percentages** so the correct VAT is applied when Etsy orders are synced to Shopify.

###### 2. How does the app decide which VAT percentage to apply?
When syncing an Etsy order to Shopify, the app follows this order:
1. Checks the **buyer’s country.**
2. Applies the **country-specific VAT**, if configured.
3. If not found, applies the **default VAT**, if configured.
4. If neither is set, **no VAT is applied.**

###### 3. What happens if I set VAT for a specific country?
If a VAT percentage is configured for the buyer’s country, that VAT will be applied to the Etsy order and synced to Shopify.
**Example:**
If VAT for the UK is set to **19%**, all orders from the UK will use **19% VAT**.

###### 4. Can I configure VAT for multiple countries?
Yes. You can add VAT rules for **multiple countries**, and VAT will be applied automatically based on the buyer’s country.
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